Errors made in documentation are the number one source of troubles in Private Practice RCM. Prime Care Billing will ensure that your team is trained and understands the importance of proper documentation. With accurate documentation, you have a higher chance of having your claims accepted. Prime Care Billing has a 99.9% acceptance rate on billed claims. If a claim is denied, our account receivable team correct the cause of the denial, and resubmit the claim. All claims for practices are filed within 24 hours.

In addition to documentation, we will help you gather information from the insurance companies regarding insurance eligibility and benefits of your patients. Due to lack of information, when collecting co-pays, sometimes Private Practices are known to overcharge. This causes the patients to lose trust and compels your practice to issue refunds.

Prime Care Billing will also help you stay up to date on your codes and compliance. Another way Private Practices lose money is incorrect use of codes. With Prime Care Billing, we will inform you of the codes and best practices that will increase your revenue.

We also send out patient statements as well as answering patient calls. Our team will aggressively seek appeals and take all the time-consuming work of billing off your hands. This ensures that you get the revenue you need while also freeing up time for your staff to care for patients. With more revenue and time, you can increase patient satisfaction and patient flow.